FTC Information and Alerts

  • Golf ball buyers landed in a “free trial” trap

    Mar 24, 2017 | 15:03 pm

    If a company offers you a free trial, what have you got to lose? Maybe plenty. Hidden strings attached to a deal can tangle you up in hard-to-escape buying plans that charge you for products or services you don’t want.

  • Lies, threats, debt collection: Tale of a few cities

    Mar 24, 2017 | 05:08 am

    When a debt collector harasses and threatens you, it can be downright distressing – and illegal.

  • Scammers are not “friends” to small business owners

    Mar 22, 2017 | 15:33 pm

    Scammers try to contact you in many ways. They call, email, put ads online, send messages on social media and more. If you own a small business, they’re trying to contact you too.  Lately we’ve been hearing about scams through[…]

  • Calls asking “Can you hear me now?”

    Mar 21, 2017 | 16:45 pm

    Your phone rings and the caller ID shows a number you don’t know. You answer it anyway and hear, “Can you hear me now?” It’s a pre-recorded robocall – even though it sounds like a real person – and it’s[…]

  • Emissions modifications for some Volkswagens and Audis

    Mar 20, 2017 | 12:57 pm

    In October 2016, a federal judge ordered Volkswagen to compensate people who own or lease certain Volkswagens or Audis with 2.0-liter TDI-engines. Through September 1, 2018, current owners can apply for a buyback from Volkswagen, and current lessees can apply[…]

  • Don't bank on that check

    Mar 17, 2017 | 04:00 am

    Scammers know how to design phony checks to make them look legitimate. In fact, the Council of Better Business Bureaus’ just released a list of the most “risky” scams, based on how likely people are to be targeted, how likely[…]

  • Some invention-promotion firms do nothing for you

    Mar 14, 2017 | 15:24 pm

    Are you ready to patent and market an invention? If so, you may be looking for help – and bogus invention-promotion firms may be looking for you. Today, the FTC announced that it filed a lawsuit against two companies and[…]

  • Scammers even impersonate kidnappers

    Mar 10, 2017 | 15:50 pm

    Imposters will pretend to be anyone to get you to send them money. Recently, reports of virtual child kidnapping imposter scam have resurfaced.

  • Government imposters want to get to know you

    Mar 9, 2017 | 16:13 pm

    The Office of the Inspector General (OIG) for the Department of Health and Human Services (HHS) and the FTC want you to know about a scam in which callers posing as federal employees are trying to get or verify personal[…]

  • “Made in USA” should mean it

    Mar 8, 2017 | 19:22 pm

    As the result of a lawsuit and settlement with the Federal Trade Commission, Block Division, Inc., a Texas-based company, has promised to halt its misleading claims that its pulley blocks and equipment were “Made in the USA.” Many parts of[…]


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    OPEN BURNING REMINDER As a reminder to West Burlington residents, Open Burning of leaves is only permitted April 1 - April 21 and again October 15 - November 30. During that time, residents may burn on Wednesdays or Saturdays during daylight hours and when wind speed is under 10 mph. No household...